Shipping policy

Shipping & Delivery Policy

We offer worldwide shipping for all CharacterDreamy orders.

Processing time

Orders are processed within:

2–3 business days

During peak seasons, processing may take up to 5 business days.

Delivery time

Estimated delivery times:

• UK & Europe: 5–10 business days
• United States & Canada: 7–12 business days
• Rest of World: 10–20 business days

Delivery times are estimates and may vary depending on location and customs processing.

Shipping cost

Shipping fees are calculated at checkout based on destination and order weight.

Free shipping may be available on selected promotions or order thresholds.

Tracking

Once your order is shipped, you will receive a tracking number via email.

Customs & taxes

International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.

Lost or delayed packages

If your package is delayed or lost, please contact us:

📩 [email protected]

We will assist in tracking and resolving the issue.